Poor Casey
Me: How can I help you?
Her: Can I speak with Casey? She emailed me.
Me: Casey is actually a guy.
Her: Oh, really? Can I speak to her?
Me: The Casey that you got an email from is a guy.
Her: Okay. What do I do?
Me: Is there something I can help you with?
Her: If I just respond to Casey’s email, will she write me back?
Me: Yes, if you respond to Casey’s email, he will get it and respond.
Her: Okay I’ll just write her back.
Me: Okay, bye.
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tags: Annie Parsons | Confusion | Emma | Emma Email Marketing | People | Work
I can confirm that ‘she’ was so delighted to hear about this conversation. It was awesome.
I had a similar, completely absurd work phone call yesterday (in regards to an event I’ve been organizing):
Her: “I’ll be attending (the event) and was told to call you.”
Me: “Great, what can I do for you?”
Her: “I don’t know.”
Me: “….do you have any questions?”
Her: “No.”
Me: “Do you need tickets?”
Her: “No.”
Me: “Well, I’m afraid I don’t know why you were referred to me.”
Her: “I don’t know, I was hoping you did.”
A. maz. ing.
Smile. :)